Shipping

A Lot Mall is proud to offer 7-14 days (60+ countries) including USA, Canada, Australia and European countries with rates starting from only USD $3!

Shipping to the USA, Canada, Australia and Europe:
We provide various shipping method. Usually, your order will be delivered within 7-14 days after it leaves our warehouse. Orders will usually leave the warehouse within 24 hours of being placed. Please check our average shipping days. USA shipping rates start from only USD $3, and your exact price will be calculated at checkout based on the weight of your order.

Rest of the world:

For all countries outside our list of 50+ countries, please contact us before you order and we can provide a more accurate quote based on the items you plan to order.

Most in-stock items are shipped within 24 hours of being placed. If you are in a rush for a particular item, we can expedite the process and offer faster shipping services, please contact us for more information.

Once your items are shipped, you can keep track your items through the online tracking system website link that we send you by email or by Facebook message (if you have chosen to get notification by Messenger on check out). Please visit Trace My Order page.

We are a global online retailer, our products are sourced directly from suppliers all over the world. This is the reason we are able to offer such great pricing.

Also worth noting: If you purchase multiple different items through our site, it is likely that they are from different suppliers and they may be shipped and arrive separately. Or the total weight of 2 or more items are over the maximum allowed shipping weight per parcel, they will be shipped separately at the same time.

Our company headquarters is located in Hong Kong. To know more about A Lot Mall please check here.

Please visit Return & Exchange page for more information.

If your order exceeds the tax-free threshold, we will contact you for the detail about tax calculation from the value of the items. Usually, it is much lesser than you expected!

USA:
No duties or taxes will be applied if the total parcel value is below the threshold  $200 USD.

Europe:
Your order is tax-free if the order value (not inclusive of transport costs) is less than €22 ($24 USD approx.), your order is exempt from VAT (value-added tax). No Customs duty when the order value does not exceed €150 ($177 USD approx.). So you don't need to worry about tax clearance in most cases! 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Any potential charges (customs, taxes, etc) caused by the act of refusal of the package will be deducted from the refund amount. 

Have other question to ask?

Please feel free to contact us.🙂