Shipping

A Lot Mall is proud to offer 7-14 days (60+ countries) including USA, Canada, Australia and European countries with rates starting from only USD $2!

Shipping to the USA, Canada, Australia and Europe:
We provide various shipping methods. Usually, your order will be delivered within 7-14 days after it leaves our warehouse. Please check our average shipping days. Orders will usually leave the warehouse within 48 hours of being placed. USA shipping rates start from below USD $2, and your exact price will be calculated at checkout based on the weight of your order.

Rest of the world:

For all countries outside our list of 60+ shipping countries, please contact us before you order and we can provide a more accurate quote based on the items you plan to order.

Any tracked item not received within 60 days after your purchase qualifies for your full refund or re-ship guarantee.

We won't do free shipping for our customers' benefits considerations:

  1. Quality. Most of the free shipping online shops do not ship the items by themselves to lowering their stocking cost and risks, the items they sell are shipped directly from the suppliers and they didn't even see the products they are selling, how can the quality be 100% assured? You don't necessary to take this risk from them!
  2. Timely. Because your items are shipped by their supplier not directly by their own, for cost consideration, it will take more delivery days (30-60 days) and also these shops have no control on when the items are shipped because they do not own any item you bought.
  3. Arrive separately. Most free shipping products are shipped from many different suppliers, if you buy from more than a single supplier, your items will arrive at a different time, you don't want a pen without a notebook arrived right?
  4. Costly. Free shipping cost is actually included in the price, you end up paying more if you buy more items because your shipping fee is double counted and your cart cannot benefits from paying less shipping fee on multiple items!
At A Lot Mall, quality and shipping days are assured! ALL of our products are shipped from our own warehouse and have our own quality control. And we provide shipping flexibilities that shipping cost is as low as below USD $2! 

Most in-stock items are shipped within 48 hours of being placed. If you are in a rush for a particular item, we can expedite the process and offer faster shipping services, please contact us for more information.

Tracked Shipping:
Once your items are shipped, you can keep track your items through our online tracking system website that we send you by email or by Facebook message (if you have chosen to get notification by Messenger on check out). Please visit Trace My Order page.

Untracked Shipping:

For your flexibility, a more cost-effective shipping method with no tracking for lightly weighted order is also available on checkout.

We are a global online retailer, our products are sourced from suppliers all over the world and ship directly from our own warehouse.

Also worth noting: If you purchase multiple different items through our site where the total weight of 2 or more items is over the maximum allowed shipping weight per parcel, they will be shipped separately at the same time.

Our company headquarters is located in Hong Kong. To know more about A Lot Mall please check here.

Please visit the Return & Exchange page for more information.

If your order exceeds the tax-free threshold, we will contact you for the detail about tax calculation from the value of the items. Usually, it is much lesser than you expected!

USA:
No duties or taxes will be applied if the total parcel value is below the threshold of $200 USD.

Europe:
Your order is tax-free if the order value (not inclusive of transport costs) is less than €22 ($24 USD approx.), your order is exempt from VAT (value-added tax). No Customs duty when the order value does not exceed €150 ($177 USD approx.). So you don't need to worry about tax clearance in most cases! 

A quick tax threshold and rating in your country can be checked on our shipping partner Tax threshold and Rating Checker

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Any potential charges (customs, taxes, etc) caused by the act of refusal of the package will be deducted from the refund amount. 

Have another question to ask?

Please feel free to contact us.🙂